Please enter your tracking number and see the order status here.

Please contact us at support@biocharstation.com, we'll help you cancel the order on our end.

Please contact support@biocharstation.com, indicating the item(s) you would like to return, the order number, the reason you'd like to return it, and a photo of the item in its current state. If there are quality issues, please provide images of the exact faulty parts of said items and the cardboard tag, we will process your request within 24 hours upon your submission.